Delete Your Account and Data

1. Who can request deletion

Attendi is a workplace product used by companies, so who can delete what depends on your role.

• Company administrators: an admin can delete the entire company account and all of its data, including every employee record it holds (attendance, leave, payroll and the rest). This is the action that removes the organization from Attendi.
• Employees: if your employer added you to Attendi, your personal data is controlled by your employer, who is the data fiduciary under the DPDP Act. To have your data corrected or deleted, ask your company’s Attendi administrator, or email us at [email protected] and we will help and coordinate with your employer. We cannot unilaterally erase an individual employee’s records without the employer, because the employer decides what workplace records it must keep.

2. How to request deletion

There are two ways to request deletion.

a) In the Attendi app

In the Attendi app, open Settings, then Delete Account.

• If you are a company admin, you are taken through a confirmation flow: to protect against an accidental deletion, you type your company name to confirm before the request is accepted.
• If you are an employee, the screen shows guidance explaining that your data is controlled by your employer, and directing you to contact your company administrator or to email [email protected] so we can coordinate with your employer.

b) By email

If you cannot use the app, email [email protected] from your registered email address with the subject “Delete my Attendi account”. Include enough detail to identify the account (for example your company name and your registered email) so we can verify who you are. For a company deletion we will verify that you are the account administrator before we act.

3. What happens after you confirm

Deletion is designed so that an accidental request can still be undone. After an admin confirms deletion in the app, the account is scheduled for deletion and enters a 30-day grace period. During those 30 days the request can be cancelled, which fully restores the account and its data. After the grace period ends, the data is permanently deleted and cannot be recovered.

Deleting your account does not by itself create a refund. Any billing question is handled separately through our normal support channel at [email protected].

4. What is deleted and what is retained

Deleted. When deletion completes, we permanently remove the account data from Attendi, including:

• employee profiles and records,
• attendance and check-in history,
• selfie and face-verification (biometric) data,
• location and field-visit data,
• payroll, salary and payslip data, and
• uploaded files and reports.

Retained. We keep only the minimum required by law, for example invoices and tax or other statutory records that we are legally obliged to hold, together with a minimal, non-identifying record of the deletion itself (it contains no personal data and simply confirms the deletion took place). Separately, and even without a deletion request, check-in selfies are already deleted after 180 days, and an employee’s face-verification data is deleted within 30 days after that employee exits, as described in our Privacy Policy.

5. Timelines

• In-app deletion (admin): after you confirm, the account is scheduled for deletion with a 30-day grace period. You can cancel within those 30 days to restore the account. After the grace period, the data is permanently purged.
• Email requests: we action these within a reasonable period after we have verified your identity.

6. Contact

For any question about deleting your account or your data, contact [email protected]. Attendi is operated by Nexify Infotech LLP, Surat, Gujarat, India. For more on how we handle personal data, see our Privacy Policy.