Delete Your Account & Data

1. Who can delete an account

Attendi is a workplace product used by companies. Your organization’s Attendi account (and all of its attendance, employee, leave, payroll and related data) is controlled by your company’s administrator. Account deletion is therefore requested by the company administrator.

• If you are a company admin: you can delete the entire company account and its data (see section 2).
• If you are an employee added by your employer: your personal data in Attendi is managed by your employer (the data fiduciary). To have your data corrected or deleted, contact your company’s Attendi administrator, or write to us at the address in section 6 and we will assist and coordinate with your employer.

2. How to request deletion

There are two ways to request deletion:

a) In the Attendi app

Open the Attendi app and go to Settings → Account → Delete Account, then follow the confirmation steps. [PLACEHOLDER: confirm the in-app path / that the Delete Account button is live in the app]

b) By request (web / email)

If you cannot access the app, email delete@attendi.in [PLACEHOLDER: deletion request email] from your registered email address, with the subject “Delete my Attendi account” and your company name. We will verify your identity as the account administrator before processing the request.

3. What happens when you delete

Deletion is a two-step, grace-delayed process so an accidental request can be undone:

1. Request: your account is disabled and a confirmation step is sent to you.
2. Confirm: once you confirm, deletion is scheduled after a 30-day grace period.
3. Grace period: during these 30 days you can cancel the request and your account is fully restored. After the grace period, deletion is permanent and irreversible.

4. What is deleted and what is retained

Deleted: after the grace period, we permanently purge your company’s data from Attendi, including employee profiles, attendance records, check-in selfies and face-verification templates (biometric data), location / geofence data, leave records, payroll and salary data, uploaded files and reports.

Retained: we keep only the minimum required by law — for example, invoices and transaction / tax records we are legally obliged to retain — and a minimal, non-identifying record (a “tombstone”) that contains no personal data and simply prevents the deleted identifier from being reused. [PLACEHOLDER: confirm statutory retention periods for invoices / tax records]

Backups are rotated out on our standard backup schedule. [PLACEHOLDER: confirm backup retention window]

5. Timeline

• Request & confirm: immediate account disable.
• Grace period: 30 days (cancel to restore).
• Permanent purge: after the 30-day grace period.

Billing and refunds are handled separately under our Refund & Cancellation Policy. Deleting your account does not by itself trigger a refund.

6. Contact

For any question about deleting your account or data, contact delete@attendi.in or our privacy contact privacy@attendi.in [PLACEHOLDER: privacy / grievance email], or write to Nexify Infotech LLP [PLACEHOLDER: registered office address]. See also our Privacy Policy.